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Responsible Gaming

Responsible gaming is the principle that gambling should always be approached as a form of entertainment undertaken consciously and within personal limits. At nomini777.com, we are dedicated to helping players maintain control over their gambling activities and providing comprehensive support in creating a safe, enjoyable environment for all users.

Risk Awareness

OBSERVE: Australian and international standards require clear communication of gambling risks and identification of problematic behaviours.
EXPAND: Providing players with tools to recognise early signs of problem gambling and encouraging self-assessment is an integral aspect of responsible gaming.
REFLECT: The following information is designed to enhance self-awareness and offer preventative strategies.

Recognising Problematic Behaviour

  • Frequent Betting: You find yourself gambling more often than intended, even when not initially planned.
  • Preoccupation: Gambling or thinking about gambling occupies your thoughts outside actual play sessions.
  • Increasing Stakes: You feel the need to increase bet amounts to achieve the desired excitement.
  • Chasing Losses: Attempting to recover losses by continued betting, even when previous losses have impacted finances.
  • Neglect of Responsibilities: Ignoring work, family, or social obligations because of gambling activities.
  • Borrowing or Selling: Resorting to loans or selling possessions to fund gambling.
  • Irritability: Feeling restless or irritable when attempting to cut down or stop gambling.

Self-Assessment Test

  1. Do you ever gamble for longer than you intended?
  2. Have you tried to cut back or stop gambling without success?
  3. Do you hide your gambling activities from friends or family?
  4. Has gambling caused financial or relationship problems?
  5. Do you feel guilty or anxious about your gambling?

If you answered yes to any of these questions, we recommend taking immediate steps to address your behaviour. nomini777.com offers a range of support tools as outlined below.

Limits & Tools

OBSERVE: AU regulations emphasise the availability of clear, user-friendly limits and protective tools.
EXPAND: nomini777.com provides players with features to help control their gambling, such as personal deposit limits, time controls, and session management.
REFLECT: Enabling these tools assists players in maintaining control and preventing problematic habits.

Setting Deposit Limits

  1. Log in to your account at nomini777.com.
  2. Navigate to the "Responsible Gaming" section under your account settings.
  3. Select "Deposit Limits" and specify a daily, weekly, or monthly deposit cap that aligns with your budget.
  4. Enter your chosen amounts. Once set, these limits will be enforced automatically until you choose to update them (subject to a cooling-off period as per our policy).

Note: Limits must reflect your personal financial circumstances. Attempts to increase limits are subject to a 24-hour cooling-off period to ensure considered decision-making.

Activating Time/Session Limits

  • Access the "Session Control" menu from account settings.
  • Set a maximum session duration (for example, 1-3 hours per day).
  • Receive reminders, and automatic log-outs are applied when your set session time is reached.

Taking a Break ("Time-Out")

  1. Within the "Responsible Gaming" settings, select "Take a Break."
  2. Choose a pause period ranging from 24 to 72 hours.
  3. Confirm your selection - your account will be inaccessible for the specified period.

For additional guidance or to adjust these settings, contact our support team at [email protected].

Self-Exclusion

OBSERVE: Permanent and temporary self-exclusion options are required for compliance with AU and Curaçao standards.
EXPAND: Self-exclusion allows individuals to take control if gambling becomes problematic.
REFLECT: The process below ensures player safety and clarity regarding account status and financial implications.

How to Initiate Self-Exclusion

  1. Log in to your nomini777.com account.
  2. Go to the "Responsible Gaming" section and select "Self-Exclusion."
  3. Choose your preferred exclusion period: temporary (6 months-2 years) or permanent (lifetime).
  4. Read the terms, then confirm your decision in the confirmation dialogue.
  5. You will receive written confirmation via e-mail of your exclusion period and terms.

Consequences and Rights

  • Account Access: You will be unable to log in until the exclusion expires. Permanent exclusion is not reversible.
  • Withdrawal of Remaining Balance: You may request withdrawal of any account balances before exclusion is enforced. After exclusion, withdrawal requests are assessed in accordance with AU and Curaçao regulatory obligations, subject to identification checks within 30 days.
  • Refund Terms: Refunds are governed by operator policy, consistent with all applicable legal standards. For further clarification, write to [email protected].
  • Support Contact: For assistance with self-exclusion or related issues, our responsible gaming team is available at the contacts listed below.

Protective Clause: nomini777.com reserves the right to enforce exclusion if serious risk behaviours are detected in accordance with Australian best practice guidelines.

Support Resources

OBSERVE: AU regulations mandate access to external specialised support.
EXPAND: nomini777.com provides immediate links to nationally and internationally recognised help organisations for players and their families.
REFLECT: The following resources offer confidential and free advice to anyone affected by problem gambling.

  • Gambling Help Online (Australia): www.gamblinghelponline.org.au - 24/7 support, live chat, counselling, information for Australians.
  • GAMCARE: gamcare.org.uk - Advice, telephone and online counselling for problem gamblers and their families (international access).
  • Gamblers Anonymous: gamblersanonymous.org.au - Peer support groups and confidential meetings throughout Australia and globally.
  • National Gambling Helpline (AU): 1800 858 858 - Free, confidential 24/7 help by phone.
  • European Gambling Therapy: gamblingtherapy.org - Online resources, multilingual live chat for international users.
  • Kids Helpline (AU): 1800 55 1800 - Specialised support for young individuals affected by gambling in their family.

These organisations can provide advice tailored to your circumstances, help with self-assessment, or guidance on further steps.

Help for Family

OBSERVE: Regulatory standards require support for those indirectly affected by gambling-related harm.
EXPAND: Offering precise, accessible information empowers families to support those facing gambling addiction.
REFLECT: These guidelines are specifically tailored for family members and concerned friends.

How to Start the Conversation

  • Speak openly and without judgement. Choose a private, non-confrontational setting.
  • Express concern using practical examples ("I have noticed...," rather than accusations).
  • Listen to the person's experiences and feelings; avoid lecturing or ultimatums.

Support Resources for Families

Next Steps

  • Encourage professional help from therapists with experience in addictive behaviour.
  • Utilise helplines such as Gambling Help Online (1800 858 858) for immediate advice.
  • Remain patient; recovery is a process that involves ongoing support and understanding.

Operator's Commitment

OBSERVE: Regulatory compliance in AU and Curaçao requires proactive operator engagement to prevent problem gambling.
EXPAND: nomini777.com applies a structured system of risk detection, digital behaviour analysis, and targeted player communication.
REFLECT: Our procedural framework ensures early identification and intervention for at-risk individuals, fully aligned with the highest standards of industry best practice.

Internal Risk-Check Procedures

  • Behavioural Analysis: Player patterns (deposit frequency, session length, chasing losses) are monitored to identify deviations indicating risk.
  • Automated and Manual Warnings: Players exhibiting at-risk behaviours receive prompt automated notices and, where required, direct communication from the responsible gaming team.
  • Intervention Policy: Where substantial behaviour changes are detected, nomini777.com reserves the right to restrict account access and impose mandatory cooling-off or exclusion, strictly adhering to relevant AU regulations.
  • Staff Training: All staff handling player accounts receive annual training in problem gambling and responsible communication techniques (next renewal: 2025).

Protective Clause: All actions and interventions are compliant with privacy legislation and designed to respect user dignity and rights at all times.

Updates

OBSERVE: Legal notices must be updated and players informed of changes.
EXPAND: nomini777.com provides immediate, transparent notification of any amendments to responsible gaming provisions.
REFLECT: Notification mechanisms ensure all users remain up to date with their rights and obligations under this policy.

  • Notification Channels: Users are notified of any material update to this page by e-mail to their registered address, and by banners on the nomini777.com homepage.
  • User Acknowledgement: Continued use of our services following notification confirms your acceptance of revised terms.

Last page update: 1 June 2025

Contact & Feedback

If you have questions about responsible gaming, or wish to request support or self-exclusion, please contact our responsible gaming department:

  • E-mail: [email protected] (24/7 support enquiries)
  • Website: https://nomini777.com (live chat and further resources in the Responsible Gaming section)
  • Mailing Address: Scharlooweg 39, Willemstad, Curaçao (legal correspondence only)
  • Feedback & Support Requests: To submit a feedback or self-control request, please send an e-mail outlining your concerns or needs to [email protected] - our specialists will contact you within 24 hours.

Legal Notice: Please note that all measures described on this page are subject to ongoing review to meet evolving AU and Curaçao regulatory obligations through 2025.